Just wanted to say a huge thanks for the outstanding set up you did on my Mexican Telecaster. When I dropped it off it sounded lovely but was a horror to play and now, after your attention, it still sounds the same but plays like a dream. There is no doubt the pair of you are master luthiers; there are plenty of those around. What sets you apart from the rest is the friendliness and interest you show in your clients. I could happily spend a day just chatting with you both but that wouldn’t help me or be productive for you! I have recommended you to everyone I think would need your service and rest assured whenever I need some work done on any of my instruments I shall not be travelling in to London anymore – I shall make bee-line to Britannia Road. Thanks again for a truly marvellous job with outstanding customer service. Very best regards,